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Free
Shipping
We
offer free shipping on all Aftermarket Accessory, Apparel, Gear orders over
$99.
Shipping and Handling
Local pickup is available - 5% Handling Fee
Locate the total cost of your order before tax and you will be
able to see what the shipping charge is for your order.
Shipping rates may vary depending on the weight of your order. We
will contact you prior to charging your credit card if this is the
case.
Most oils and chemicals, as well as ATV fenders, ATV cargo racks,
main frames of most vehicles, some watercraft storage compartment covers and
most personal watercraft seats WILL REQUIRE EXTRA
FREIGHT.
We ship via FEDEX & UPS Ground or US Postal Service in the
continental US. Shipments to Alaska & Hawaii and International orders will have an
additional shipping cost applied.
Delivery Time: Allow 5-14 business days for delivery of
non-backordered items in the continental US. Allow additional time for shipments
to Alaska, Hawaii and International orders
ALASKA:
All orders shipping to Alaska will be charged a $24 shipping fee regardless of
order value. These orders will be shipped via Fed-Ex 2-Day delivery service. Any
items that are oversize** will incur an additional fee of $10 per oversize item
and the whole order will ship Standard Ground (4-10 business days).
HAWAII:All orders shipping to
Hawaii will be charged a $16 shipping fee regardless of order value. These
orders will be shipped via Fed-Ex 2-Day delivery service. Any items that are
oversize** will incur an additional fee of $10 per oversize item and the whole
order will ship Standard Ground (4-10 business days).
Please note: Special shipping offers do not apply to Alaska or
Hawaii - APO/FPO ? MotoSport ships to military customers using USPS
only.
* Standard Ground: This is a residential delivery
service, with deliveries Tuesday through Saturday from 9:00am to 8:00pm.
Saturday delivery at no extra charge!
Returns and
Exchanges
General: All returns must be postmarked no later than 30 days from
the original customer shipment date. Returns and exchanges must be in new
condition and must include all instructions and original packing material.
Customer pays all return shipping charges. Include a copy of your packing list
with all returns.
Original shipping and handling charges are not refundable. Returns
must be preauthorized by us and are subject to a 20% re-stocking fee. These
amounts will be deducted from the original amount billed and the remaining
balance will be credited to the original credit card.
Incorrect Item: If you received an incorrect item no extra charges
will be incurred. We will replace incorrect items and pay the additional
shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer
orders that do not fit, if the customer requests the same item in a different
size. Customer pays all shipping charges.
Customer Order Error: Incorrect customer orders can be exchanged
for any other item without paying the restocking charge. However, the customer
will pay the additional shipping and handling charge. The replacement item must
be at least 75% of the value of the original item.
Return Shipping Instructions: Return via prepaid UPS or
US mail. Insure shipment for full
value of purchase. Use original packaging. We are not responsible for packages
lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list
or E-mail Invoice along with detailed return/exchange instructions. Send
exchanges and returns to dealership.
ABSOLUTELY NO returns on electrical parts.
No Sales Tax - EXCEPT NORTH CAROLINA AS
REQUIRED BY LAW
Payment
Methods
Orders accepted via secure online order form only. Most major
credit cards are accepted. Credit card purchases verified for your protection.
Backordered
Items
Backorders: If an item is backordered, we will notify you via
e-mail. Shipments scheduled more than 30 days after the order date: We will
notify you via email and give you a cancellation option. Filling backorders:
Backorders will be filled before new orders when the backordered items become
available.
Policies
Individual product descriptions are claims of the manufacturer
and/or distributor and are not guaranteed accurate. Prices subject to change
without notice. Mistakenly posted prices on the website do not obligate us to
those incorrect prices. We reserve the right to refuse to sell to anyone for any
reason. Website prices are not available in store.
Secured Online
Shopping
We guarantee your
order's privacy and security over the web, with all transactions utilizing an
SSL secure server connection. Verisign, Inc., provides our Secure Server
Certificate through PSN, Inc.
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